Disorganization within the company’s inventory management and warehouses were increasing costs and stress, while reducing profitability and customer satisfaction. We redesigned the primary warehouse, developed and implemented warehousing processes, and reduced costs while improving controls.

High labor costs had been impairing the company’s profitability for years. Through our diagnostics and holistic approach we identified various root causes of inefficient processes, scheduling, overtime and others – but the major surprise factor was systemic job-site fraud and embezzlement that was costing the company millions.

Declining profitability and financial losses were impairing this company’s ability to operate after decades of previous success. With our holistic approach, we quickly identified weak internal controls that were allowing overpayment for labor, theft of inventory and underbilling of customers resulting in lost revenues – all of which we helped the company resolve.

Disengagement by clients was creating a need for increased recruitment to replace turnover, resulting in higher costs, lower revenues, stress throughout the organization, and diminished service of their mission. Through interactive sessions with selected stakeholders we identified the psychographic, demographic, expectations and other issues that were in play and redesigned their engagement cycle and messaging in a way they called “truly transformational!”