Our Team

Our team is comprised of highly experienced business leaders who have come together to serve Texas companies and our local economies by solving problems across functional boundaries.  Collectively we have worked with thousands of businesses to remove the hurdles that block growth and impair profits.  The diversity of our team provides many unique perspectives, which we coordinate in a cohesive manner.  With our combined talents and experience, we are a powerful force in the business of business improvement in Texas.

Contact us to discuss your interests and schedule a meeting.

  • Jim Ratchford

    Executive Director

    Improving Lives

    for more than 30 years

  • Robert E. Gardner

    Chairman of the Board & Business Advocate

    Planning for Unforeseen Risk

    for more than 30 years

  • Darryl W. Haynes

    Board President & Business Advocate

    Improving Resource Management

    for more than 30 years

  • Ritchie B. Norrell

    Director of Finance

    Improving Financial Performance

    for more than 30 years

  • Doug Taeckens

    Director of Partner Relations

    Improving Global Sales Performance

    for more than 30 years

  • Karen Perkins

    Director of Technology

    Improving Processes and Client Relationships

    for more than 20 years

  • Phil O. Reyna

    Director of Human Resources

    Improving Employee Engagement

    for more than 20 years

  • Rich Sweeney

    Director of Business Advocacy

    Improving Leadership & Sales Training

    for more than 30 years

  • Denis Alexander

    Business Advisor

    Improving Technical Team Performance

    for more than 20 years

  • Tom Allen

    Business Initiator

    Improving Company Goals

    for more than 30 years

  • Phillip Andrews

    Business Advocate

    Improving Business & Leadership Effectiveness

    for more than 40 years

  • Mark Arciero

    Business Advocate

    Improving Company Performance Through Restructuring

    for more than 30 years

  • Allen Andress

    Business Advisor

    Improving Operational Performance

    for more than 30 years

  • Gabe Austein

    Business Advisor

    Improving Processes with Technology

    for more than 5 years

  • Edwin Beall

    Business Advisor

    Improving Operational Transformation

    for more than 20 years

  • Jack Beam

    Business Advocate

    Improving Business Performance

    for more than 40 years

  • Brian Bingham

    Business Initiator

    Improving Risk Management

    for more than 20 years

  • Stevie Dawn Blakely

    Business Advisor

    Improving Workplace Communication and Leadership

    for more than 10 years

  • Douglas D. Box

    Business Advisor

    Improving the family-owned firm

    for more than 30 years

  • Dan Bradbary

    Business Advisor

    Improving M&A Integration

    for more than 20 years

  • Brandon Brumfield

    Business Advisor

    Improving Maximum Operational Value

    for more than 10 years

  • Becky Busker

    Business Advisor

    Improving Accounting and Business Controls

    for more than 20 years

  • Donna Clark

    Business Advisor

    Improving Organizational Development

    for more than 20 years

  • John Cochran

    Business Advisor

    Improving Your Bottom Line

    for more than 20 years

  • John Cravens

    Business Advisor

    Improving Comprehensive Wealth Planning

    for more than 30 years

  • Tyler Dawson

    Business Advisor

    Improving Business Effectiveness

    for more than 40 years

  • James Deets

    Business Advisor

    Improving Employee Compensation & Benefits

    for more than 20 years

  • Kevin Dial

    Business Initiator

    Improving Supply Chain Value

    for more than 20 years

  • Kenni Driver

    Business Advisor

    Improving Revenue and Results

    for more than 30 years

  • Elyse Eriksson

    Business Advisor

    Improving Corporate Export Practices

    for more than 20 years

  • Carl Forsythe

    Business Advisor

    Improving Business Transformation

    for more than 30 years

  • Eric Gachelin

    Business Advisor

    Improving Organizational Effectiveness and HR

    for more than 20 years

  • Chris Goade

    Business Initiator

    Improving Sales Leadership

    for more than 30 years

  • Lisa Gunter

    Business Initiator

    Improving Banking Relationships and Solutions

    for more than 20 years

  • Danny Hendrix

    Business Advisor

    Improving Business Effectiveness and Efficiency

    for more than 30 years

  • Harold Hickey

    Business Advisor

    Improving Operational Alignment & Implementation

    for more than 20 years

  • Larry Hiney

    Business Advisor

    Improving Operations & Financial Health

    for more than 20 years

  • Judy Hoberman

    Business Advisor

    Improving Sales and Customer Relationships

    for more than 30 years

  • Phyllis Hoffschwelle

    Business Advisor

    Improving Business Growth

    for more than 20 years

  • Lawrence Howorth

    Business Advisor

    Improving International Trade and Development

    for more than 20 years

  • Ken Huffman

    Business Advocate

    Improving Business through Advanced Tax Strategies

    for more than 20 years

  • Mitch Johnson

    Business Initiator

    Improving Business Performance

    for more than 30 years

  • Beth Jones

    Business Advisor

    Improving Employee Engagement

    for more than 30 years

  • Joe Keever

    Business Advisor

    Improving Business Optimization

    for more than 20 years

  • Don Knudsen

    Business Advocate

    Improving Revenue and Profits

    for more than 30 years

  • Dorothy Kuhn

    Business Advocate

    Improving Accountability and Leadership

    for more than 20 years

  • Lynn Krebs

    Business Advocate

    Improving Property Tax Savings

    for more than 20 years

  • Ray Li

    Business Advisor

    Improving Operational Transformation

    for more than 20 years

  • Todd Lowe

    Business Advisor

    Improving Manufacturing Operational Excellence

    for more than 20 years

  • David Manchee

    Business Advisor

    Improving Recruitment of Critical Talent

    for more than 40 years

  • David Marlow

    Business Advocate

    Improving Companies Value

    for more than 30 years

  • Luiz R. Mendes

    Business Advisor

    Improving Operational Processes

    for more than 20 years

  • Doreen Milano

    Business Advisor

    Improving Collateral Performance

    for more than 30 years

  • Darryl Miller

    Business Advisor

    Improving Organizational Processes

    for more than 30 years

  • Mark Mitford

    Business Advisor

    Improving Talent and Performance Management

    for more than 20 years

  • Ron Mitori

    Business Advocate

    Improving Profitability and Processes

    for more than 30 years

  • Mariann Montgomery

    Business Advocate

    Improving Business Transitions

    for more than 20 years

  • Mark Neace

    Business Advisor

    Improving Marketing Outcomes

    for more than 20 years

  • Jim Pancero

    Business Advisor & Speaker

    Improving Sales & Sales Leadership

    for more than 40 years

  • Donna Pankotai

    Business Advisor

    Improving Corporate Risk Management

    for more than 30 years

  • Valerie Pelan

    Business Advisor

    Improving Leadership & Business Execution

    for more than 30 years

  • Robert Pene

    Business Advisor

    Improving Marketing, Business Building & Turnarounds

    for more than 40 years

  • Gary W. Phillips

    Business Initiator

    Improving Operational Performance

    for more than 20 years

  • Dave Rettig Sr.

    Business Advocate

    Improving HR Management

    for more than 30 years

  • Claude Smith

    Business Advisor

    Improving Manufacturing Processes

    for more than 20 years

  • Betty Schnaufer

    Business Advocate

    Improving the Exit Process for Business Owners

    for more than 20 years

  • Chuck Scoville

    Business Advocate

    Improving Business Process Transformation

    for more than 30 years

  • Hajo Siemers

    Business Advisor

    Improving Profit & Growth

    for more than 30 years

  • Yoram Solomon

    Business Advisor

    Improving Culture of Innovation

    for more than 20 years

  • David Steed

    Business Advisor

    Improving Sales and Marketing Results

    for more than 30 years

  • Clayton Stockdall, Jr.

    Business Advisor

    Improving Bottom Line Results

    for more than 30 years

  • Roger Tremblay

    Business Advisor

    Improving Recruitment of Critical Talent

    for more than 40 years

  • Paul Trippett

    Business Advisor

    Improving the Bottom Line

    for more than 20 years

  • Sean Usman

    Business Advisor

    Improving Profitable Growth

    for more than 10 years

  • Casey Weidner

    Business Advisor

    Improving Strategic Procurement

    for more than 15 years

  • Jerome Wong

    Business Advisor

    Improving Digital Manufacturing Excellence

    for more than 15 years

  • Justin Wong

    Business Initiator

    Improving Business Operations

    for more than 10 years