Our Team

Our team is comprised of highly experienced business leaders who have come together to serve Texas companies and our local economies by solving problems across functional boundaries.  Collectively we have worked with thousands of businesses to remove the hurdles that block growth and impair profits.  The diversity of our team provides many unique perspectives, which we coordinate in a cohesive manner.  With our combined talents and experience, we are a powerful force in the business of business improvement in Texas.

Contact us to discuss your interests and schedule a meeting.

  • Jim Ratchford

    Executive Director

    Improving Lives

    for more than 30 years

  • Robert E. Gardner

    Chairman of the Board & Business Advocate

    Planning for Unforeseen Risk

    for more than 30 years

  • Darryl W. Haynes

    Board President & Business Advocate

    Improving Resource Management

    for more than 30 years

  • Ritchie B. Norrell

    Director of Finance

    Improving Financial Performance

    for more than 30 years

  • Rich Sweeney

    Director of Business Advocacy

    Improving Leadership & Sales Training

    for more than 30 years

  • Karen Perkins

    Director of Marketing

    Improving Processes and Client Relationships

    for more than 20 years

  • Phil O. Reyna

    Director of Human Resources

    Improving Employee Engagement

    for more than 20 years

  • Lex Orr

    Senior Business Advocate

    Improving Revenue and Sales Team Performance

    for more than 30 years

  • Denis Alexander

    Business Advisor

    Improving Technical Team Performance

    for more than 20 years

  • Tom Allen

    Business Initiator

    Improving Company Goals

    for more than 30 years

  • Phillip Andrews

    Business Advocate

    Overall Business and Leadership Effectiveness

    for more than 40 years

  • Mark Arciero

    Business Advocate

    Improving Company Performance Through Restructuring

    for more than 30 years

  • Allen Andress

    Business Advisor

    Improving Operational Performance

    for more than 30 years

  • Gabe Austein

    Business Advisor

    Improving Processes with Technology

    for more than 5 years

  • John Ballis

    Business Advisor

    Improving Operational Excellence

    for more than 30 years

  • James "Jim" L. Bartlett

    Business Advisor

    Improving Financial Strategies

    for more than 30 years

  • Edwin Beall

    Business Advisor

    Improving Operational Transformation

    for more than 20 years

  • Brian Bingham

    Business Initiator

    Improving Risk Management

    for more than 20 years

  • Stevie Dawn Blakely

    Business Advisor

    Improving Workplace Communication and Leadership

    for more than 10 years

  • Douglas D. Box

    Business Advisor

    Improving the family-owned firm

    for more than 30 years

  • Becky Busker

    Business Advisor

    Improving Accounting and Business Controls

    for more than 20 years

  • Donna Clark

    Business Advisor

    Improving Organizational Development

    for more than 20 years

  • John Cravens

    Business Advisor

    Improving Comprehensive Wealth Planning

    for more than 30 years

  • James Deets

    Business Advisor

    Improving Employee Compensation & Benefits

    for more than 20 years

  • Kevin Dial

    Business Initiator

    Improving the value of a company's supply chain

    for more than 20 years

  • Kenni Driver

    Business Advisor

    Improving Revenue and Results

    for more than 30 years

  • Elyse Eriksson

    Business Advisor

    Improving Corporate Export Practices

    for more than 20 years

  • Eric Gachelin

    Business Advisor

    Improving Organizational Effectiveness and HR

    for more than 20 years

  • Chris Goade

    Business Initiator

    Improving Sales Leadership

    for more than 30 years

  • Lisa Gunter

    Business Initiator

    Improving Banking Relationships and Solutions

    for more than 20 years

  • Larry Hiney

    Business Advisor

    Improving Operations & Financial Health

    for more than 20 years

  • Judy Hoberman

    Business Advisor

    Improving Sales and Customer Relationships

    for more than 30 years

  • Phyllis Hoffschwelle

    Business Advisor

    Improving Business Growth

    for more than 20 years

  • Mitch Johnson

    Business Initiator

    Improving Business Performance

    for more than 30 years

  • Beth Jones

    Business Advisor

    Improving Employee Engagement

    for more than 30 years

  • Joe Keever

    Business Advisor

    Improving Business Optimization

    for more than 20 years

  • Dorothy Kuhn

    Business Advocate

    Improving Accountability and Leadership

    for more than 20 years

  • Lynn Krebs

    Business Advocate

    Improving Property Tax Savings

    for more than 20 years

  • Ray Li

    Business Advisor

    Improving Operational Transformation

    for more than 20 years

  • Luiz R. Mendes

    Business Advisor

    Improving Operational Processes

    for more than 20 years

  • Darryl Miller

    Business Advisor

    Improving Organizational Processes

    for more than 30 years

  • Mark Mitford

    Business Advisor

    Improving Talent and Performance Management

    for more than 20 years

  • Ron Mitori

    Business Advocate

    Improving Profitability and Processes

    for more than 30 years

  • Mariann Montgomery

    Business Advocate

    Improving Business Transitions

    for more than 20 years

  • Dick Morgan

    Business Advisor

    Improving Business Growth and Profitability

    for more than 50 years

  • Donna Pankotai

    Business Advisor

    Improving Corporate Risk Management

    for more than 30 years

  • Valerie Pelan

    Business Advisor

    Improving Leadership & Business Execution

    for more than 30 years

  • Gary W. Phillips

    Business Initiator

    Improving Operational Performance

    for more than 20 years

  • Dave Rettig Sr.

    Business Advocate

    Improving HR Management

    for more than 30 years

  • Randolph J Sablich

    Business Advocate

    Improving Business performance through processes

    for more than 40 years

  • Claude Smith

    Business Advisor

    Improving Manufacturing Processes

    for more than 20 years

  • Clayton Stockdall, Jr.

    Business Advisor

    Improving Bottom Line Results

    for more than 30 years

  • Doug Taeckens

    Business Advocate

    Improving Global Sales Performance

    for more than 30 years

  • Paul Trippett

    Business Advisor

    Improving the Bottom Line

    for more than 20 years

  • David L. "Dave" Turney

    Business Advocate

    Improving Manufacturing Enterprise Excellence

    for more than 20 years

  • Sean Usman

    Business Advisor

    Improving Profitable Growth

    for more than 10 years

  • Casey Weidner

    Business Advisor

    Expertly Improving Strategic Procurement

    for more than 15 years

  • Justin Wong

    Business Initiator

    Improving Business Operations

    for more than 10 years